Wagoneer Certified 10 Customer Promises


• Deliver excellent customer service by being a Customer First Dealer
• Use tablet technology throughout the sales and service process
• Staff dealership with Wagoneer Certified Ambassadors
• Provide a full tank of gas at vehicle delivery
• Wash/clean the vehicle inside and out at delivery and, when serviced, restore all customer settings
• Offer remote showroom, test drives and delivery for sales and vehicle pickup/delivery for service
• Provide an appropriate service loaner
• Wagoneer Certified Dealers offer convenient mobile, online and in-vehicle service scheduling and communication and a proactive service approach, including remote diagnostics and over-the-air updates
• Provide complimentary Wi-Fi and phone charging stations and high-quality beverages and snacks at the dealership when your vehicle is being serviced • Provide dedicated customer support and maintenance, including oil changes/tire rotations and trip interruption coverage( Disclosure10) with up to $1,000 per occurrence and first-day rental coverage through Wagoneer Client Services