Great customer service. Jessica was awesome. My appointment was at 9 am. They took my jeep right in as soon as I got there. I was told 2 hours for my service. They were done 30 minutes early. All the staff was very nice and welcoming. Would highly recommend.

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Excellent service from Daytona Dodge.  Jean is the best and has taken great care of me when I come in for service.  She answers my questions and listens to my concerns.  I give Jean and Daytona Dogde 5 Stars.  I also have to mention Maura in the Quick Service Oil Change area.  She is thorough and does a great job taking care of us, as well.

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I originally brought my 2017 Grand Caravan in to get the seat repaired. Bill Gunnett sat down while my wife and I were waiting for a loaner vehicle and talked to us about a new vehicle. He wasn't pushy or anything and we thought if we could upgrade to a new vehicle for the same or similar money and at a lower interest rate, why not. Bill , Aaron, and Joel all worked to get me where we needed to be in my budget. Bill stayed in contact the entire time and treated us like humans rather than just being another sale. He understood when we pushed back and he nor the Sales Mangers pressured us. Bill tried to get us to look at things from a different angle that ultimately lead to the purchase of a 2019 vehicle. Again, he wasn't pressuring us the whole time and when we walked away the first time, he didn't call us and hound us or anything. I'm sure he would have liked to make the sale right then and there but doesn't want to force a customer to buy if it isn't within their budget. It was when I went back to pick up the vehicle that I told him we wanted to proceed with the purchase. They even filled up and washed the vehicle before they gave it to me and it was getting really close to closing.The purchase process was smooth and James in the Finance Dept. walked me through everything. He even asked questions about why I didn't purchase something. When I answered, that was pretty much the end of it. No pressure just to sell me something. I am still waiting for the payoff on my Grand Caravan but it was less than a week ago so I suspect I'll see something happen in the next week or two.I would also like to point out the fact that even though I didn't purchase my Grand Caravan from them, they were willing to give us a loaner while our van was in the shop longer than expected. Ross, my Service Adviser, kept in touch during the repairs and let us know if there were going to be further delays. He was very friendly and personable with every interaction I had with him. The delays weren't their fault, I just had a finicky seat for some reason. Once our vehicle was ready, he called us and let us know. Unfortunately, I couldn't pick it up until later that afternoon but no pressure from him to pick it up as he understood the why.Overall, it was a good experience and I don't regret getting my van serviced there or purchasing a car from Bill. If you happen to need a new car or even a used car, I would recommend you stop by and give them a chance.

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Very friendly staff!

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Great price on oil changes!

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