What The Fans Are Saying!
We are always happy to be able to recognize our sales and service team whose professionalism and dedication have rewarded us with FCA’s Customer First Award for Excellence, a designation only one in six dealerships in the nation enjoy.
As you can see by the testimonials below, many of our customers share that enthusiasm. If you would like to join them with a comment on your experience we would love to have you represented. Please click below and thank you so much for your business!
Zach Catrambone went out of his way to help me today and truly was a big help with an issue I had from a shitty dealership down in Miami!
Hector was wonderful. He took care of my Jeep problem with a professional approach.
She has always been so helpful. Daytona Dodge is lucky to have her
From the minute I walked in the staff greeted me and , Paul our service advisor was so helpful, people like him are the reason we keep coming back for new cars and service. Always on point, friendly, and quick to keep us moving !
Went in to look at one specific vehicle, had no intentions of purchasing at all. We immediately received assistance from Chris, he was kind and very personable. I test-drove two vehicles with Chris, and he had a lot of great information to share about both cars. I previously visited a different dealership where the salespeople had zero knowledge of the cars they were selling, so this was another star for my review. Ultimately, we ended up purchasing a new vehicle with Chris, and enjoyed every step of the way. He made it easy, kept us informed, and provided fantastic customer ... Read More Google - Sep 26, 2026
Thank you Corey!
JR was amazing!! Very friendly and knowledgeable. Made my experience great!!! Got my Jeep detailed so nice and shiny for me to drive
Paul and the gang did a bang-up job. I will always bring my vehicle here. Timely and efficient.
Tim is the bestest dealer EVER!!!!!! THANKS SO MUCH TIM
Hector in the Daytona Jeep Service Department assessed the concern and fixed my Jeep in well under an hour. Even though he wasn't even yet made aware to expect me, he addressed the need. Thanks, Hector!
JR and Auston did such a great job helping my husband and I! It was very easy there. They took there time and made sure to get us the best deal. I will be going back for my husbands new truck next year!
Hector went above and beyond and took me in at 5:00pm for an oil change. The scheduling system had an issue where it allowed appointments to be scheduled even when appointments weren’t available. I truly appreciate the customer service he provided me and he helped me avoid making two trips out! Thanks Hector!
Zach was very efficient, kind, and helpful throughout the whole process. He made sure my car was running the way it should and kept everything moving so I could get back on the road as quickly as possible. I really appreciated his great customer service and willingness to help! Highly recommend Daytona Dodge
Great selection. Got a great deal on an Audi! I think it makes my 13th car here. You won’t regret spending some time here!!
The cashiers were so sweet and had such an awesome attitude! They were truly a breath of fresh air. They made sure all of my questions were answered and were so kind and helpful throughout my visit. I really appreciated their great customer service!
Sure did change my oil fast.
Best dealership experience in my time. Rayne is so helpful! Her patience and efforts go beyond expectations. I will happily send friends and family over knowing they will have a comfortable purchase process:)
Great place to buy a car from
I called in for service and had a few questions all my questions were answered with great clarity and valuable information. they also took great care of my vehicle for me. Highly recommend this place
Daytona Dodge is such a great place! The car buying experience was a smooth process, quick and easy.
It’s a great experience Working with Zach in the service department. He made sure I was aware of all of the proper maintenance for my car and we have a maintenance plan prepared. However, I hope sales can get me done in a new car.
Fabulous service. When I originally called for the appointment, I was told that all I needed was a tire rotation and an oil change. Upon arrival a more thorough inspection of my personal service records indicated otherwise. Hence a $1900 service on my transmission and drive train was needed. Now I didn’t appreciate paying $1900 for what started out as a mere tire rotation and an oil change, however I realized that according to my maintenance records that these services were indeed required. Furthermore, what I appreciated the most was that no one from the service department ever tried to gouge ... Read More Google - Sep 22, 2026
Had an awesome experience buying my wife’s car. The entire process was smooth, straightforward, and stress-free from start to finish. Everyone was friendly, professional, and easy to work with, and we never felt pressured or rushed into anything. They made the whole car-buying experience enjoyable, and my wife absolutely loves her new car. Would definitely recommend them to anyone looking for a great buying experience!
Hector was great and the wait was not bad
All in all, Paul, etc. did a fine job.
I want to give a huge Thank You to Zach Catrambone in the service department. Zach was absolutely outstanding to work with throughout the entire process of getting my jeep repaired. Zach was always professional,responsive and always kept me informed with what was happening and where things stood.
The repair itself took some time, because of the warranty company, but I truly believe Zach’s communication and persistence made things move faster. Having someone that actually stays on top of things and keeps you informed makes such a difference.
Zach went above and beyond when working with the warranty ... Read More Google - Sep 17, 2026
I have a 2026 3500 Diesel with 8,000 miles. Sat morning both batteries were completely dead. No reason. USAA sent somebody out to jump it. No go. Then a tow truck came out and was unable to jump either. Had it towed to the dealer 5 miles away. They kept me in the loop every day, it was diganosed on wed, both batteries shot. The service writer Chris Silverstein was great. He was able to warrantee the batteries and offered me an Uber to get to the dealership. No hassle no fighting about the covered parts. Very refreshing. I will be using this dealership ... Read More Google - Sep 17, 2026
Paul in the service department is awesome. He has helped me several times over the past year and always keeps me up to date on what's going on. He has phenomenal communication skills. Highly recommend if you need service, hes the man to go to as an advisor.
Quality service and excellent experience. Craig Lavin is the sales specialist that you want in your corner. Very helpful, pleasant and easy going person that goes extra mile with you, beyond the expected.
I was taken care of promptly for a recall on my 2022 Jeep Wrangler. The inspection turned out fine, there was no problem with the wiring of the steering glitch. Chris Silverstein was professional and polite.
Got a new truck this weekend! I stopped only to look but JR and Austin were incredible. They both will go over and beyond to help you out!! 😀👍
Had to have some recall work done on my 2024 Jeep Sahara Wrangler. They did the work quickly and even checked to make sure other items that might need to be addressed were covered
Very professional and courteous. Our sales rep, Sarkis Olivencia, was outstanding! He kept us informed about the progress of the purchase. He even changed our plates in the middle of a downpour! Great experience, would highly recommend.
Bought 3 vehicles in three months. First trip to service dept on new 2026 JL went fairly well. Once i got the service writer Paul comfortable with me. Went back today 09/14/2026 . this visit was in no way the same experience. I was having issue understanding the loaner issues and was getting a bit frustrated . Service manager comes in tells me to stop hollering. Elevated voice is not hollering. Within 2 minutes the service manager warns me that he is going to punch me in my mouth and begins to insult me as he claims my breath stunk . then he escorted me out and ... Read More DealerRater - Sep 14, 2026
Bought a new Jeep Grand Wagoneer for my wife and the experience was absolutely amazing. The entire team was helpful and made sure we were well taken care of.
Super clutch, they got my oil changed promptly. Shout out to Ja’Corey and Keith , ong them my guys
Just had my first oil change on my 2026 Chrysler Voyager and service was quick and clean. The service lobby was clean and Ja’Corey was very helpful.
⭐⭐⭐⭐⭐
I would like to give a Special Thank You to my service advisor, Zach. Even though I had to bring my Jeep back to the dealership multiple times before all of the issues were finally identified and resolved, Zach was always helpful, polite, patient, and professional.
Some of the problems took time for the technicians to diagnose, but Zach always did everything he could on his side to help me and make sure my concerns were addressed. He kept working with me throughout the process until everything was finally fixed.
I also really appreciate that all the repairs were taken ... Read More Google - Sep 5, 2026
I know that my car will get a proper service it needed. So l went to them and the expectation was met.
Great experience getting our jeep serviced. I will return for next service.
Wonderful service
Had my 2023 Jeep gladiator in for recalls. They were able to address all my issues and concerns. In addition a loaner vehicle was issued at the time of the repair. From the service manager , mechanics, service advisor and the loaner dept I'am very pleased with their exceptional customer service. Thank you. G....
Shout out to JR the sales rep . He did not rush me one bit or try to put me in something I did not want. He wasn’t harassing me like most sales men do and he is just such a personable person which made my process very easy. He definitely went above and beyond and put me in a nice truck I am satisfied with. No pushy upsell just figures out what you want and need. If every dealership has a JR then buying a car or car shopping would never be a hassle. Just from him alone I ... Read More Google - Aug 31, 2026
I really love working with this dealership. The team was great. The financing was really quick and I love my new car.
Worked with Randy. Was fast and easy give him a call for your next vehicle!
Mallory Sylvester was my service advisor, and she was professional and knowledgeable. I appreciated that she kept me updated on my vehicle's status. I will be happy to work with her again!
Nice dealership. Chris was our salesman and he was very professional and answered all our questions. Ton of inventory at this dealership. We weren’t able to make a deal happen but I would definitely give them another chance.
Amazing dealership and even better salesman!! Kyle was amazing and knows what he is talking about, knows how to make a great connection with his client and close a deal. Well done Kyle!
MAKE SURE THAT YOU RECORD THE COVERSATIONS AS WELL, AS I FEEL THAT THEY DELETE AND CHANGE THE RECORDINGS! I took my jeep for service, dropped it off on a Friday before vacation, lets just say that they never looked at it until the Firday I was headed home, total waste of my time as I had to rent a car while they worked on it for another week, Also when Chris called to talk to me about the issues, what he said on the phone it was going to cost was totally different than what I was charged, and ... Read More DealerRater - Feb 2, 2026
do not EVER buy a car from Daytona Auto Mall CHRYSLER/Dodge/Jeep dealership... We bought a BRAND NEW car so we wouldn't have any issues... less than 9 months later, the car RATTLES... we took it in to the dealership 10 days ago. The service dept. keeps refusing to return our calls. Finally they called to say they found the problem and ordered the part.. After repeated, repeated, repeated calls, and speaking to the manager, they finally admitted the part is on back order.. I have Dr appointments I have been scrounging rides to get to... NOT ACCEPTABLE.
Loved working with Kyle Sturgis, best salesperson, very knowledgeable & helpful. Daytona Dodge you found a gem in this salesperson. Only one I will use in the future.
Pete was great. He took us thru the entire sale with always making sure all of our questions were answered. He was kind and just a nice person. Someone I would call a friend. Thanks Pete
My Visit to the service department was excellent, My service advisor Anastasia Weathers expertise was greatly appreciated to help me have a recall done on my dodge durango.
Sales rep took time to provide us with all info we needed to purchase our new vehicle
Dealship is ran very professionally. Chris in customer service is doing an outstanding job & represents his complete understanding of customer service.
I brought in my 2011 Ram 1500 that has 325,000 miles for service. Truck has been excellent but had developed several issues over time that needed attention. Ask the service writer Paul Swartout to please keep it running. He went to work and ordered the need parts to get me back on the road. All the work was completed and several other issues were addressed. My truck is back on the road and ready for more miles. A big THANKS to Paul and the different mechanics that worked on my truck!!
When buying a vehicle the staff is very attentive, however after purchasing the service that one receives is sorely lacking. The service department is terrible on many levels. I would not be able to recommend this dealership based on the disappointing service department.
Excellent service department they kept me well informed they were prompt with my appointment and called me right away as soon as it was finished top shelf service
Worst experience ever would give 0 if I could no communication whatsoever I have to go out there to talk to some most of the time
Excellent service from the moment I walked in until I left, and thank God I was able to leave with a new truck
Had ABS brake module replaced---Been working with Andrew (Service manager) along with Ram Customer Care since the beginning of August 2025 in getting the ABS Module in stock. Everyone was very helpful. I would like to Thank everyone for their help.
The sale person was amazing! Worked with us to get the price we could afford.
We had a wonderful experience getting our new vehicle with our salesman Sarkis. Very professional and courteous service from him and the staff . We’ve been doing business with this dealer for many years and have no complaints.
It was a nightmare dealing with the service department. I've bought two new trucks from the dealership and I'm about to buy a new truck. Not from Daytona Dodge. It took them 7 days to replace a fuel pump. Oh, I got the standard b.s. It takes 5 to 7 days to get the fuel pump, we are short handed, etc. etc. Stay clear from Daytona Dodge.
What a deal! I will be back for my next truck. Thank you all for everything!
I traveled 7 hours to get my new car but it was definitely worth the time ! I recommend Rus Redding as the best salesman to do it !!
Excellent customer service and very fair price negotiation. No high pressure tactics to make the sale.
Quick service and easy to make appointment. We were offered new filters during the appointment and while we chose not to replace them I think it’s worth mentioning that they weren’t going to charge extra labor to do so. Plenty of places would have
One start because you can't leave 0 stars! By far the WORST service department on the planet. The lies...the refusal to honor a warranty...the length of time they have the vehicle versus actually working on it. Leaving parts off and not tightening the screws on parts they put back on. By far the worst to deal with, no return phone calls, and could care less about their customers. The place should be shut down!
The dealership is very attentive and professional and enjoy dealing with them. I highly recommend them.
Pete Ware and Aaron were awesome and nice to work with on our recent Jeep Wagoneer purchase!
My wife and I arrived at the dealership around 8:45, after my wife saw the Mazda CX5 on the lot, and all the sale signs everywhere.
Our plan for the day was to go to several dealerships and test drive various models before possibly making a selection.
Seth was a good salesman, as he was very personable and a conversationalist. However, without ever informing us of any incentives, discounts, or offers available, a deal began to be put together to trade our Ford Ranger pickup truck for the SUV. We came to an agreement after our trade was valued at a ... Read More DealerRater - Aug 27, 2025
**Review: Buyer Beware – A Breach of Good Faith and Ethical Business Practices**
I am writing this review to formally express my deep dissatisfaction with my recent experience at **Daytona Dodge Chrysler Jeep Ram**, which can only be characterized as deceptive, unethical, and entirely devoid of accountability.
I entered into discussions with this dealership in good faith, based on clear and repeated representations made by their sales staff regarding the terms and conditions of a specific vehicle transaction. These assurances were central to my decision-making process and were presented as firm commitments. However, upon finalizing the paperwork, I was shocked to ... Read More DealerRater - Aug 25, 2025
Paul is a wonderful service advisor; he is very attentive to the details and provides great customer service.
Top Notch !Seth....... best salesman ever !!!!works with you to get that best deal. possible
My service adviser, Paul, was friendly and knowledgeable. He was not pushy or overbearing and I would ask for him again the next time that I need assistance.
Dave and the entire staff involved made buying a new 1500 pickup extremely easy. I highly recommend this dealership
I brought my Jeep in for warranty covered service to replace a failed fuel pump, and injectors; the second of two recalls for the fuel pump on the Diesel. Daytona Jeep dealer kept my vehicle for a month and a half, told me I had to go back to Hertz rent a car after a month to renew the contract, I'm assuming so they don't have to report me having the rental for so long. I got my vehicle back, it was not washed; still had grease smudges on the front fender, had a squeek when idling and ... Read More DealerRater - Aug 6, 2025
This dealership had the exact Jeep that I was looking for with all of the options I wanted. After some texting back-and-forth with Joshua, we were able to come to an agreement on it. I live in Kentucky, so the dealership set up a third-party notary service to handle all of the paperwork so the only thing I had to do was show up at the dealership and pick up my new Jeep. It was very simple. I was able to make the most of my visit in Florida since my son lives there. I visited with him before driving ... Read More DealerRater - Aug 5, 2025
Great service, quick and easy, thanks so much, love you guys, can't find 15 words!
Great deal. Great sales staff. Could not get a clear / good answer for accessories or future service expectstions.
The customer service there is beyond excellent. Alana was attentive and stayed in communication with me throughout the process. Unbeknownst to me, I placed a call to her on her day off, not only did she take my call, but she even went into the dealership to resend the information about my service visit that my ISP clearly blocked for some reason. Like any dealership however, the parts and overall cost of service is astronomical.
A flawless experience from beginning to end. Chris was excellent, and I will recommend him to anyone.
Customer Service was excellent. The young lady behind the counter was so sweet and treated everyone so nice. She acted like she loved her job.
Matt and his team were great adding accessories to my ram 2500. I would recommend them to anybody.
Great experience with the purchase of my new Ram, thanks to Mr David Brown. I found the the truck I wanted to test out online, contacted David and let him know, and he had it waiting for me when I arrived! I purchased my last Ram from Mr David, and he treated me right then, and again in this purchase as well. Smooth transition to my new Ram, pricing was right, great value on my trade and David ensured my questions, needs and concerns were answered and met!
This has been the worst experience I've had with a dealership. I needed service done to my Jeep for two separate concerning issues, and Daytona Dodge has done my service in the past with no issue, which is why I did not hesitate to come back. Called the dealership regarding the need for service and was advised they were booked for the next week, which was fine but I had asked about a loaner vehicle prior to confirming the appointment since I was dropping off on Friday 06/27 and had to work overnight that weekend in a different county. Whomever ... Read More DealerRater - Jul 19, 2025
Colin was great. Took car and then checked to make certain all work was done perfectly
Were pushing to make the deal no matter if you could afford or not, very strong with we can make it happen. Kept my keys.
We came to the dealership for a tire issue. As always, the staff took great care to address our issue. We love this dealership, and will continue to use Daytona Dodge for all of our vehicle needs!
I Have had very good experiences with Daytona Dodge since i purchased this vehicle. I hope to continue having great experiences when I need service
1. We purchased a supposedly top of the line vehicle that came with no floor mats. It was used but a year old with 8k miles on it. I expressed my disappointment with both the salesman and General Manager with both telling me they would work on it and 10 days later no word from either one. 2. 3.5 hours sitting in the lobby after agreeing to purchase the vehicle seemed a bit long for the amount of people in the dealership.
They cheated me out of about $4000. The owner lied. It did not give me what I paid for.
Dealership scheduled the appointment and tech arrived at my home and serviced my ram rebel in the driveway. Professional service at home , can’t beat that.
Outstanding service the service man was very helpful he helped me with my wheel chair and was very knowledgeable about my Durango.
I had an outstanding experience at this dealership—friendly staff, fair prices, and a seamless buying process. Highly recommend!